One Unified Platform. All You Need.
Zurvis is the ultimate all-in-one CX solution for thriving in the digital age. Manage chats, calls, emails, social media and more seamlessly from one unified inbox.
Official Partner of Meta & TikTok
Not backed by Y CombinatorMeet customers where they are.Close more deals.
Stop losing leads to slow responses and missed follow-ups. Deploy AI agents on multiple channels that capture, qualify and move leads toward more bookings.
WhatsApp
Instagram
Facebook
TikTokAI Web agentTrusted by 1,200+ businesses worldwide
Unified Contacts
Bring every customer profile and conversation together, so your team can manage every relationship in one place.
Official WhatsApp Bulk Message
Send approved WhatsApp campaigns at scale and reach customers with timely, personalized offers.
Real-Time Analytics
Track conversations, response times, channel performance and team workload as they happen.
Turn conversations into conversions
Showcase products, guide buying decisions and turn customer chats into completed orders—all inside WhatsApp.
Every conversation.
Deploy a single AI across every place your customers already are — no extra tooling, no extra training.
Conversational support for 2B+ daily users.
Messenger
Reply to Messenger DMs and comments instantly.
Auto-respond to DMs, story replies and comments.
Turn page comments into qualified leads.
TikTok
Engage Gen Z buyers right inside TikTok.
Telegram
Automate groups, channels and 1:1 chats.
Live Chat
Drop-in web widget — live in under 60 seconds.
Shopify
Sync orders, carts and post-purchase updates.
The Zurvis customer journey
01 / 10The first message
Every great customer relationship starts with a conversation.
Sarah messages your page on Facebook Messenger. The conversation lands in the Zurvis unified inbox the moment she hits send.
InboxMessenger
Sarah Ahmed+880 1XXX-XXXXXXWindow openCreate orderTodayHi! Is this product available?10:24Yes! It's available. How can we help you?10:24I'd like to order one.10:2502 / 10Conversation to customer
Turn conversations into customers.
Sarah shares her details in the chat. Zurvis structures them into a draft order — name, phone, address, product and quantity — without retyping a word.
InboxNew orderSarah Ahmed+880 1XXX-XXXXXXWindow openCreate orderTodayHi! Is this product available?10:24Yes! It's available. How can we help you?10:24I'd like to order one.10:25Great choice! Please share your name, phone and delivery address.10:25Sarah Ahmed+880 1XXX-XXXXXXDhanmondi, Dhaka1 × Premium Collection10:26New orderDraftCaptured from conversationCustomer nameSarah AhmedPhone+880 1XXX-XXXXXXDelivery addressDhanmondi, DhakaProduct
Premium CollectionQuantity1Total ৳4,850Confirm order03 / 10Order created
From message to order. Seamlessly.
One click confirms the order. The purchase event is sent to your configured Meta Pixel and Conversions API setup, so ad reporting reflects real sales.
Orders#ZR-2048Orders
Export New orderAll Orders (486)Pending (1)Processing (12)In Transit (58)Delivered (402)Returned (13)Filter by Order IDFilter by phoneSelect Source Newest first ResetOrderRecipientCourierDateTotalSrc- #ZR-20481 pcSarah Ahmed+880 1XXX-XXXXXX100%Cash On DeliveryPending ApproveConfirmedCourier booking queuedToday10:27 AM৳ 4,850
Item Qty Price Premium CollectionBurgundy leather1 ৳ 4,850.00 - Payment
- Cash On Delivery
- User
- You · Admin
- Total
- ৳ 4,850.00
#ZR-20471 pcAyesha Rahman0171234567895%Sep 2409:48 AM৳ 1,500
PathaoDE1009311K2PLMIn Transit
#ZR-20461 pcTanvir Hasan0191122334480%Sep 2305:05 PM৳ 790
SteadFastDE1009288Q4TRWDelivered
#ZR-20452 pcsNadia Islam01633557788100%Sep 2311:31 AM৳ 780SteadFastDE1009244B8YKDDelivered
#ZR-20445 pcsRafi Chowdhury0155566778890%Sep 2209:14 AM৳ 1,250PathaoDE1009201M6NBVDelivered
Purchase eventMeta Pixel / Conversions API · ৳4,850SentOrder #ZR-2048 approvedFrom Messenger conversation04 / 10Automatic fulfillment
Your operations move before you do.
The confirmed order books a courier entry and updates inventory in the same step. Available stock for Premium Collection moves from 124 to 123.
ProductsInventoryProducts
Download XLSX Import Products Create ProductTotal Products24Active Products21Low Stock3Out of Stock2Automation · Order #ZR-2048 approvedRan automaticallyOrder approvedCourier bookedSteadFastStock updated−1 unitSearch by name… FilterProductPriceSales ChannelsStatus- Premium CollectionPC-BRG-01Base Price: ৳ 4,850ShopifyWhatsAppActive123 in stock−1
Fresh Wave | Davidoff Cool WaterFRESH-001Base Price: ৳ 290ShopifyWhatsAppActiveLow · 6 left
Alpha Edge | JPG Ultra MaleALPHA-002Base Price: ৳ 230ShopifyActive128 in stock
Amber Echo | Baccarat Rouge 540AMBER-007Base Price: ৳ 250ShopifyWhatsAppActive15 in stock
Pure Elixir | Xerjoff Erba PuraPURE-004Base Price: ৳ 240ShopifyDraftOut of stock
SteadFast bookedDE1009402ZR20Created05 / 10Delivery & returns
Stay connected beyond checkout.
Follow every status from confirmed to delivered. If a parcel comes back, resellable items return to stock after a quality check — damaged ones open a claim instead.
OrdersDelivery & returns#ZR-2048 · Sarah AhmedPremium Collection × 1 · Dhanmondi, DhakaConfirmedPackedShippedDeliveredDelivery status- Confirmed
- Packed
- Shipped
- Delivered
Delivered to Sarah · Dhanmondi, Dhaka · payment collectedIf a parcel comes backReturn workflowResellable return- Returned parcel
- Quality checked
- Stock restored
Damaged return- Damage reported
- Courier notified
- Claim opened
06 / 10Business intelligence
Every order makes your business smarter.
Sarah's order joins hundreds of others. Revenue, order volume, product performance and returning customers update as the business runs.
DashboardLast 30 daysRevenue৳18.4L18.4%Orders48612.1%Returning customers31%4.2%Return rate2.8%0.6%Orders & revenue Orders Revenue1 SepLast 30 daysTodayTop-selling products- Premium CollectionTop seller142
- Everyday Tote96
- Classic Wallet71
- Travel Pouch44
Order status- Delivered78%
- In transit12%
- Processing7%
- Returned3%
InsightYour best-selling product is driving repeat demand.
Premium Collection leads orders and repeat purchases this month.
07 / 10Customer re-engagement
Your next sale could come from someone who already knows you.
Segment customers by what they bought and when. Sarah joins Recent Buyers, and a personalized message is prepared for opted-in contacts on WhatsApp or SMS.
BroadcastNew campaignCustomer segmentsRecent Buyers213214Ordered in last 30 daysSarah Ahmed joinedRepeat Customers1322+ ordersHigh-Value Customers58Lifetime value > ৳15,000Inactive Customers347No order in 90 daysNew collection is backDraftSentChannelWhatsApp MarketingSMS MarketingAudienceRecent Buyers · bought Premium Collection64 opted-inPreview · {{first_name}} → SarahHi Sarah! Your favorite collection is back. Explore what's new.
Explore the collectionSarah Ahmed- Sent
- Delivered
- Read
08 / 10The repeat customer
Turn one purchase into a lasting relationship.
Sarah opens the message, explores the collection and orders again. Zurvis links the new order to her very first conversation.
ContactsSarah AhmedSarah AhmedDhanmondi, DhakaReturning Customer- First contact
- Messenger
- Orders
- 12
- Segment
- Recent Buyers
Order history#ZR-2048 · 21 AugFrom Messenger conversationDelivered#ZR-2311 · TodayFrom WhatsApp campaignNew Order CreatedOne conversation. A relationship that keeps growing.
YSYour StoreHi Sarah! Your favorite collection is back. Explore what's new.
Explore the collectionMessageBack in stockPremium CollectionBurgundy leather৳4,850Order againOrder placed#ZR-2311 · Premium CollectionThanks, Sarah! We'll confirm delivery on WhatsApp.09 / 10Connected commerce
Your entire commerce ecosystem. Finally connected.
Storefronts, messaging channels, ad measurement, couriers, inventory and analytics — each connected to the same customer and order records.
StorefrontsOrders & carts in
WooCommerceOrders · cartsShopifyOrders · cartsCustom WebsitesCheckout eventsConversationsMessages in & outFacebook MessengerInboxWhatsAppInbox · campaignsTikTokInbox · commentsSMSCampaignsZurvisCustomersOrdersEventsMeasurementEvents outMeta Pixel / Conversions APIPurchase eventsAnalyticsRevenue · productsOperationsShipments & stockCourier ServicesBookings · statusInventoryStock levels10 / 10Abandoned cart recovery
Recover the sales that almost slipped away.
When a shopper leaves checkout, a configured workflow can send a personalized WhatsApp reminder with a link straight back to their cart.
yourstore.com/products/premium-collectionYour StoreNew inBags1BagsPremium CollectionBurgundy leather৳4,850Structured leather shoulder bag with a gold-tone clasp and detachable strap.
Add to cartCheckoutContactPremium Collection৳4,850Full nameSarah AhmedWhatsApp number+880 1XXX-XXXXXXDelivery addressRoad, area, cityPlace order · ৳4,850Order #ZR-2417 confirmedShopper left before payingAbandoned cart eventRecovered OrderCart recovery workflowActive- Abandoned cart detectedAbandoned cart detected
- Customer & cart data identifiedCustomer & cart data identified
- Personalized WhatsApp messagePersonalized WhatsApp message
- Customer returns to checkoutCustomer returns to checkout
- Purchase completedPurchase completed
WhatsApp · sent to SarahHi Sarah! You left something behind. Your selected item is still waiting for you. Complete your order here.
yourstore.com/checkout/r/8KD2Recovered Order#ZR-2417Revenue Recovered৳4,850Example outcome of a configured workflow. Not every abandoned cart is recovered.
Journey A · Conversation-led
- Conversation
- Order
- Fulfillment
- Analytics
- Marketing
- Repeat purchase
Journey B · Website-led
- Website visit
- Abandoned cart
- Personalized recovery
- Completed purchase
ZurvisOne customer record
Live- Customer
- Sarah Ahmed
- Orders
- #ZR-2048 · #ZR-2311 · #ZR-2417
- Channels
- Messenger · WhatsApp · Web
- Journeys connected
- 2
A full-stack WhatsApp API solution for every industry
Travel & Tourism
Fast-track travel bookings, share trip details and provide 24/7 automated support—all through WhatsApp.
Learn more
Shopping
Turn product discovery into completed orders with personal recommendations, instant answers and seamless WhatsApp checkout.
Learn more
Real Estate
Capture property inquiries, qualify prospects and schedule viewings instantly with automated WhatsApp conversations.
Learn moreAI 101
What is AI Customer Service and Why Your Business Needs It
AI customer service is AI-powered software that automates conversations with your customers. Modern AI platforms like Zurvis reply instantly on WhatsApp, Messenger and your website — so you never miss a lead, even at 2 AM.
Slow replies cost sales
63% of buyers leave when they wait more than a minute. Manual replies can't keep up with modern messaging volume.
Missed leads at midnight
Your customers message at 2 AM. Without AI, every after-hours conversation is a lost opportunity.
Repetitive work drains teams
Agents waste hours on the same FAQs instead of closing high-value deals or solving complex issues.
Integrations
How it all connects.
Everything works together seamlessly — set up once and let Zurvis handle the rest.
Bulk Broadcasting
Send personalized bulk messages to thousands of contacts on WhatsApp without getting banned. Schedule campaigns and track delivery in real time.
WhatsAppWebsite Integration
Connect your store with one click. Products, pricing and essentials sync automatically — Shopify, WooCommerce and custom sites included.
ShopifyWooCommerceAI Instruction
Tell Zurvis a few simple things about your business. It learns your tone, your catalog, and starts replying like your best sales rep.
OpenAIPlatform
All-in-One AI Software Built for Growth
Zurvis unifies messaging channels into one intelligent inbox. Build powerful AI flows without coding — our AI understands intent, automates workflows, and hands off to humans only when it matters.
AI that sounds like you
Trained on your website, docs and brand voice in minutes.
Automation flows
Trigger campaigns, qualify leads, and route conversations on autopilot.
Truly omnichannel
WhatsApp AI, Messenger AI, Instagram, TikTok and web — one platform.
Use cases
Use Cases for AI Automation
From eCommerce checkout to enterprise support, Zurvis adapts to how your business sells, supports and scales with intelligent automation.
eCommerce AI
Recover abandoned carts, recommend products, and handle order tracking on WhatsApp and Instagram automatically.
Customer support automation
Resolve up to 80% of tickets instantly with an AI trained on your help center, docs and policies.
Lead generation AI
Qualify visitors in real time, book meetings, and sync hot leads straight into your CRM.
Why Zurvis
Why Choose Zurvis Over Other AI Software
Compared to legacy AI tools, Zurvis ships faster, scales further, and respects your budget.
True omnichannel — one AI across WhatsApp, Messenger, Instagram, TikTok and web
AI trained on your content, not generic templates
Visual no-code flow builder with developer-friendly API
Native CRM, helpdesk and Shopify integrations
Transparent pricing — no per-message surcharges
SOC 2 Type II, GDPR-compliant infrastructure
Seamless Integration
One AI. Every platform.
Connect Zurvis to your favorite social networks and commerce platforms — all from a single intelligent hub.
How it worksLive in minutes,
Live in minutes,
not weeks.
B
Zurvis · Acme Co.
Online · replies instantly
Type a message…
By the numbers
Results our customers actually feel.
Real teams, real numbers. Here's what happens after switching to Zurvis.
3.4×
More qualified leads captured
68%
Drop in avg. response time
24/7
Always-on customer support
$2.1M
Saved across 12k+ teams
Customers
Loved by teams that hate ticket queues.
"
We replaced three tools and a chunk of our support team's manual work with Zurvis. CSAT actually went up. Wild.
Maya PatelHead of CX, Northwind
"
Set it up on a Friday afternoon. By Monday we'd already captured 40 leads from Instagram alone. Genuinely surprised.
Jordan MillsFounder, Brightline
"
The handoff between bot and human is seamless. Customers don't even notice — they just notice they got an answer fast.
Isabella RomanoSupport Lead, Lumina
Simple plans. No surprises.
Start free for 7 days. Cancel anytime. Upgrade only when your conversations do.
Starter
$25/month
Billed monthly
- Team Members5
- Unique Conversations / Month5,000
- Connected Channels1
- Messages / Second80
- Setup & OnboardingSelf-Service
- Customer Support Response TimeWithin 15 minutes
- Order Notifications5,000
- Abandoned Cart Notifications5,000
- OTP Messages5,000
- Bot & AutomationComing Soon
- Product ManagementNot Available Yet
- E-commerce SystemNot Available Yet
Growth
$49/month
Billed monthly
- Team Members10
- Unique Conversations / Month20,000
- Connected Channels3
- Messages / Second80
- Setup & OnboardingSelf-Service
- Customer Support Response TimeWithin 15 minutes
- Order Notifications20,000
- Abandoned Cart Notifications20,000
- OTP Messages20,000
- Bot & AutomationComing Soon
- Product ManagementNot Available Yet
- E-commerce SystemNot Available Yet
Pro
$99/month
Billed monthly
- Team Members20
- Unique Conversations / Month60,000
- Connected Channels5
- Messages / Second80
- Setup & OnboardingSelf-Service
- Customer Support Response TimeWithin 15 minutes
- Order Notifications60,000
- Abandoned Cart Notifications60,000
- OTP Messages60,000
- Bot & AutomationComing Soon
- Product ManagementNot Available Yet
- E-commerce SystemNot Available Yet
Enterprise
$397/month
Billed monthly
- Team MembersUnlimited
- Unique Conversations / MonthUnlimited
- Connected ChannelsUnlimited
- Messages / Second80
- Setup & OnboardingManaged by Our Team
- Customer Support Response TimeWithin 5 min · Dedicated KAM Assignment
- Order NotificationsUnlimited
- Abandoned Cart NotificationsUnlimited
- OTP MessagesUnlimited
- Bot & AutomationComing Soon
- Product ManagementNot Available Yet
- E-commerce SystemNot Available Yet
FAQ
Questions, answered.
Everything you need to know before getting started. Can't find what you're looking for? We're a click away.
Zurvis AI — usually just called Zurvis — is an AI customer service platform that automates sales, marketing and support conversations across WhatsApp, Messenger, Instagram and your website. The official website is zurvis.io.
Zurvis is pronounced “ZUR-vis” — it rhymes with Jarvis. If you heard the name and searched for Jarvis, Zarvis or Zurvis AI, you're in the right place: the official Zurvis website is zurvis.io.
AI customer service is software that simulates human conversation through text or voice. Modern AI platforms like Zurvis use natural language processing to understand intent and reply instantly across WhatsApp, Messenger, Instagram and your website.
AI software connects to your messaging channels and uses AI plus pre-built flows to handle conversations automatically. Zurvis ingests your website, docs and FAQs, then replies in your brand voice — handing off to a human only when needed.
Yes. Zurvis is an official WhatsApp Business API partner, so you can deploy AI on WhatsApp to send broadcasts, qualify leads, and answer customer questions 24/7 — fully compliant with Meta's policies.
Absolutely. Zurvis scales from solo founders on the free plan to enterprise teams. The no-code builder lets small businesses launch a working AI in under an hour, with no developer required.
Zurvis starts free for up to 500 conversations per month. Paid plans begin at $49/month for growing teams, and enterprise pricing is custom. Every plan includes a 7-day free trial — no credit card required.
Get startedYour customers are
Your customers are
already messaging.
Be there to answer — on every channel, in every timezone, in every language. Free for 7 days.
No credit card · Setup in 60 seconds